---
title: Collect more reviews with Klaviyo
description: Use Klaviyo to send Fit Survey emails as a bulk campaign or a triggered flow.
---

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3. [Klaviyo](https://help.getwair.com/integrations?hsLang=en#klaviyo)

# Collect more reviews with Klaviyo

## Use Klaviyo to send Fit Survey emails as a bulk campaign or a triggered flow.

### Overview

WAIR's Klaviyo integration is an incredibly powerful tool that allows you to:

- Seamlessly send WAIR Order Review surveys to collect in-depth shopper sizing information.. 

This guide will take you step-by-step into setting your integration up to bring data from WAIR into Klaviyo, as well as some best practices.

 

 

---

### Prerequisites

In WAIR, you'll need:

- An active account

In Klaviyo, you'll need:

- An active account
- The Shopify app installed

 

---

### Connecting the integration

 

#### Add WAIR email template to Klaviyo

1. Download the WAIR Fit Survey template. Right click [here](https://help.getwair.com/hubfs/Knowledge%20Base%20Assets/Klaviyo%20-%20WAIR%20Fit%20Survey%20-%20v1.1.html?hsLang=en) <https://help.getwair.com/hubfs/Knowledge%20Base%20Assets/Klaviyo%20-%20WAIR%20Fit%20Survey%20-%20v1.1.html?hsLang=en>and click Save Link As... then click Save. The file will be named "Klaviyo - WAIR Fit Survey - v1.1.html"
2. Go to Templates \> Import![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-06-13-20-5337-AM.png)
3. Update template name and click Import.
4. Go to the [WAIR Dashboard](https://app.getwair.com) and copy the WAIR\_REVIEW\_CODE from the WAIR Dashboard under Settings \> Reviews \> Details & FAQs \> Post-Purchase Survey Review Code
5. Return to Klaviyo and under Templates click on the imported template.   
   ![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-10-57-17-9524-PM.png)
6. In the HTML editor. Search and replace the 2 instances of WAIR\_REVIEW\_CODE![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-10-06-44-6888-PM.png)
7. Click Save

#### Setup flow in Klaviyo

1. Goto Flows and click "Create Flow"  
   ![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-05-46-01-3302-AM.png)
2. Click "Create from Scratch" and name WAIR Post-Purchase Fit Survey![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-05-55-40-3565-AM.png)
3. Select "Metric "![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-05-57-55-3573-AM.png)
4. Select "Fulfilled Order" \> Done and add the following Flow Filter  
   \- What someone has done (or not done)  
   \- Person has Fulfilled Order  
   \- zero times  
   \- since starting the flow
   
   ![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-06-36-19-5764-AM.png)
5. Click "+ AND" to add another filter. Add the following selections for the filter  
   \- What someone has done (or not done)  
   \- Person has Fulfilled Order  
   \- at least once  
   \- in last 60 days  
   ![](https://help.getwair.com/hubfs/image-png-Jan-31-2023-06-11-10-5540-PM.png)
6. Add Time Delay. We recommend 14 days, but can be configured based on preference. Click "Save"  
   ![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-10-11-20-2893-PM.png)
7. Add Email to flow and set subject to " Fit Survey"
8. Click "Configure Content"![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-06-04-14-2069-AM.png)
9. Populate the content for "preview text" and "sender name" then click "Drag and Drop"![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-06-07-47-1015-AM.png)
10. Choose WAIR Fit Survey from My Templates and accept the template
11. Click "Review and Turn On" \> Turn On![](https://help.getwair.com/hubfs/image-png-Jan-27-2023-06-29-13-1666-AM.png)

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